International student resources

A message to students impacted by recent events in Myanmar

The recent events in Myanmar are of course deeply concerning to us all, and on behalf of the University of Melbourne I wanted to make sure you know about the support services that are available to you as valued members of our community.May I draw your attention to three items you might wish to note:

Internet access

We’re aware of several reports that students are experiencing some challenges in accessing the Internet.

If this is impacting your ability to engage with online learning, the Student Equity & Disability Services team (SEDS) can work with you to enable a range of options, depending on your course and study needs.

Please contact equity-disability@unimelb.edu.au, or if email access continues to be a problem, then a call to 13MELB (or, +61 3 9035 5511 if outside Australia) in the first instance.

Extension to Tuition Fee due dates

If you or your family are currently unable to access banking facilities, we have enabled a 1 month extension for students from Myanmar who need more time to arrange the payment of their fees, and have waived the $50 administration fee.

If you would like arrange an extension, please follow the instructions via this link – https://ask.unimelb.edu.au/faq/931/ – and note in your submission the impact of the current situation in Myanmar, and staff can action the extension and administration fee waiver accordingly.

Your health and wellbeing

Our Counselling and Psychological Services (CAPS) and Health Service staff are also available to meet with you, noting that telehealth appointments are available.

If you are currently outside of Australia, please note that the CAPS team will be able to offer initial support in identifying local options for you, based on your current location.

I also encourage you to keep in touch with your peers, and of course your subject and coordinators, or research supervisors, as appropriate during this challenging time.

Emergency financial relief

Through the International Student Emergency Relief Fund, the Victorian Government offered a one-off payment of up to $1,100 to eligible students who experienced financial hardship due to lost work during the pandemic. The fund has supported over 33,000 international students in Victoria including students from universities, TAFEs and private education providers.

Applications for the International Student Emergency Relief Fund closed on 31 December.

International students in Victoria who are experiencing financial hardship may be eligible for emergency financial assistance through the Extreme Hardship Support Program, even if they previously received assistance through the International Student Emergency Relief Fund.

It is open to temporary and provisional visa holders and undocumented migrants who are unable to access Commonwealth income support and have zero or very little income, savings or community support.

For more information please visit www.redcross.org.au/vicrelief.

Free groceries and meals for international students in Victoria 

The Victorian Government has contributed $2m to support our international student community with food aid during the pandemic. This includes:

  • $1 million to support international students through the City of Melbourne’s Our Shout food voucher program
  • $1 million in funding to SecondBite, Foodbank Victoria and OzHarvest to provide free food and meals to international students in Victoria who are doing it tough.

International students who are struggling to pay for their food and groceries can access free and healthy food at Foodbank’s International Student Pop-Up Store.

You can find more information about community support and food relief for international students  on the Study Melbourne website.

Further support for international students in Victoria

The Victorian Government and Study Melbourne are here to support international students during the coronavirus (COVID-19) pandemic with: